Help at home

We know how important staying in your own home is and we can structure support services around you or your loved ones to help make this possible.

Our services are provided by a dedicated and caring team of nurses, support workers, coordinators and allied health professionals who are specifically trained to work with you to find solutions that meet your needs.

Support at Home Program

We offer comprehensive help at home through the Australian Government’s new Support at Home Program, which will replace the Home Care Packages Program and Short‑Term Restorative Care Program from 1 November 2025.

The Support at Home Program offers intensive supports in your home. It provides access to services, products, equipment and home modifications. If you are requiring more comprehensive care and assistance to coordinate your services, this program could be right for you.

Commonwealth Home Support Program (CHSP)

We also continue to offer support through the Australian Government’s original CHSP program, which will become part of the Support at Home Program no earlier than 1 July 2027.

CHSP provides entry-level supports, which are less intensive than the Support at Home Program. If you’re having trouble with everyday tasks and feel that a little support could improve your health and wellbeing, the CHSP could be right for you.

Transition Care Program

If you or your loved one are needing help to recover from a hospital stay, we can provide up to 12-weeks of support through the Transition Care Program.

 

Each of these programs can assist with:

  • Meals and food preparation
  • Personal care such as bathing and grooming
  • Nursing services
  • Allied health services such as physiotherapy and podiatry
  • Cleaning and laundry
  • Home and garden maintenance, including home modifications and equipment
  • Transport to appointments and community activities

 

If you would like to know more about these programs and to understand which may be best suitable for you, call us on 1800 944 912 or make an online enquiry.

There have been some recent changes to the programs we deliver, in line with the new rights-based Aged Care Act. You can read about the new Act and your rights when accessing services from us that are funded by the Australian Government.

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