Home care packages

Helping you build your independence

Sometimes life in your own home can get complicated and the support you need to stay safe and independent need to be increased.

Country Health Connect is experienced at helping you decide when you or a loved one might need to seek that extra level of support.

Our dedicated teams across Country South Australia offer four levels of Home Care Package starting with the basic level one option through to the more complex level four support.

If you feel that you or a loved one would benefit from access to a Home Care Package then simply call us on 1800 944 912 and we can step you through the assessment and application process.

About home care packages

Home Care Packages provide a funding allocation from the Australian Government that allows you or your loved one to purchase the services and supports you choose to meet your care goals and life aspirations.

Using the funds available Country Health Connect work with you to design a care plan according to your needs and preferences.

Services are tailored to assist you to maintain independence and continue to participate in activities which are important to you.

A range of care and services can be included, such as assistance with:

  • Personal care
  • Activities of daily living
  • Nutrition, meal preparation and diet
  • Support services, including help around the home
  • Clinical care and specialist advice
  • Respite care
  • Mobility and dexterity
  • Leisure interests and activities

Home Care Packages are offered following an Aged Care Assessment that can be organised by the My Aged Care team.  Once assessed as eligible to a certain level of package you will be placed on a national waiting list until a package is available for you.

If you wish to discuss your options in more detail then please call us on 1800 944 912.

Already approved? If you have already been advised by letter that you have a Home Care Package approved please call us on 1800 944 912 to discuss the next steps.

Already have a package but wish to move to Country Health Connect? – if you are already receiving Home Care Package services from another provider and wish to move to Country Health Connect we can take all stress away and facilitate that for you.  Call our friendly team to explore how easy this is.

We will make sure that the provision of care is seamless throughout the transfer and we will work with the other provider to ensure you get your full remaining fund allocation transferred with you.

"For the past three years our fiercely independent elderly parents have resisted any external help in the home and instead my sister has been helping them to maintain their day to day activities. Today we are delighted that Country Health Connect have been able to provide two very kind, patient and compassionate support workers, Julie and Daph, to help our parents with shopping and preparing meals at home. My sister is able to take a well-deserved holiday and we are very grateful for the kindness and professionalism Country Health Connect staff have displayed."

- Family member from the Riverland


Download the Home Care Packages brochure for more information about our range of services, activities and care options.

Price List

Download our current price list.

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