Home Care Packages Program

Sometimes life in your own home can get complicated and the support you need to stay safe and independent needs to be increased.

Country Health Connect is experienced at helping you decide when you or a loved one might need that extra level of support.

We offer more complex care through the Home Care Packages Program, which is a program funded by the Australian Government for senior Australians with needs that go beyond what the Home Support Program can provide.

Our dedicated teams across regional South Australia provide four levels of home care packages, from the basic level-one option through to the more complex level-four option.

Services are tailored to assist you to maintain your independence and continue to participate in activities that are important to you.

Services may include:

  • personal care
  • activities of daily living
  • nutrition, meal preparation and diet
  • support services, including help around the home
  • clinical care and specialist advice
  • respite care
  • mobility and dexterity
  • leisure interests and activities

Eligibility is based on your care needs as determined through a face-to-face assessment, but you must also be:

  • an older person who needs coordinated services to help them stay at home
  • a younger person living with disability, dementia or other care needs not met through other specialist services.

If you feel that you or a loved one would benefit from access to a home care package, simply call us on 1800 944 912 and we will step you through the registration and assessment process.

If you are to receive a home care package, the Australian Government will subsidise the cost of your care. The subsidy is paid directly to us as your service provider. We then work with you to design a care plan according to your needs and preferences, within the package budget. The prices for each service in your package are listed in the Country Health Connect Home Care Packages Service Price List.

Already approved? If you have already been advised by letter that you have a home care package approved, please call us on 1800 944 912 to discuss the next steps.

Already have a package but wish to move to Country Health Connect? If you are already receiving Home Care Package services from another provider and wish to move to Country Health Connect we can facilitate that for you. Call our friendly team to explore how easy this is.

We will make sure that the provision of care is seamless throughout the transfer and we will work with the other provider to ensure you get your full remaining fund allocation transferred with you.


Download the Home Care Packages brochure for more information about our range of services, activities and care options.

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